Transporting SLAs in a CRM solution – Oct 6, Gonzalo Ruiz, #MSDynCRM

This post explores some of the nuisances when transporting SLAs in a CRM solution. I did most of my tests in CRM 2015 and CRM 2016 environments but behavior might vary between different versions.

When you include an SLA to the solution there are some special things that will happen. In this example, I have a blank solution and I have added only my SLA to the solution. As expected, the only component in the solution is...

Continued on Source: Gonzalo Ruiz - Dynamics CRM: Transporting SLAs in a CRM solution