Scenario where Impersonation in custom workflow can be used for Dynamics CRM – Aug 8, CRM Tips and Tricks, #MSDynCRM

Recently we had a request where client wanted to have an automated process of assigning the case to a team member.

To explain further, whenever any case is created in Dynamics CRM and when it is assigned to a team, that case should automatically get assigned to the first team member of that team. Once the case is...

Continued on Source: Scenario where Impersonation in custom workflow can be used for Dynamics CRM | Microsoft Dynamics CRM Tips and Tricks