Support requests for your CRM Online customers – Jul 12, Dynamics CRM Tip Of The Day, #MSDynCRM

If your CRM Online customer is experiencing a problem, one of the options is to create a support request in O365 portal (hopefully before the wheels start falling off). As it turns out, there are customers and then there are customers.

“Normal” accounts
MSOLP accounts provisioned via O365, would have an option to...

Continued on Source: Tip #685: Support requests for your CRM Online customers | Dynamics CRM Tip Of The Day