Dealing with multiple search results in Unified Service Desk – Jun 27, CRM Tip Of The Day, #MSDynCRM

Unified Service Desk has a concept of Entity Search, that allows you to store parameterized fetchxml and reuse this definition declaratively (say, in Windows Navigation Rules), or via DoSearch action of the Global Manager, or...

Continued on Source: Tip #674: Dealing with multiple search results in Unified Service Desk | Dynamics CRM Tip Of The Day