CRM 2016 Spring Release Best Feature : A little bit of Polymorphism – May 26, Cognettacloud.com, #MSDynCRM

Several-out-of-the-box entities in Dynamics CRM (including Case, Lead, and Opportunity) contain a field that represents a customer, which can either be an Account or a Contact. In CRM, these fields have the Customer data type, which is a special kind of lookup field for these...

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