Case Enhancements in Dynamics CRM 2016 – May 2, Inogic, #MSDynCRM

From the arriving features in Dynamics CRM 2016, now a newly added SAVE & ROUTE button on the Case Entity can perform quick operations of Routing Cases.

We have an Automatic move records to default Queue feature at the entity level customization, which helped the Cases to automatically...

Continued on Source: Case Enhancements in Dynamics CRM 2016 | Blog