Programmatically Activate and Deactivate SLA Records in Dynamics CRM – Apr 29, Inogic, #MSDynCRM

Service Level Agreements (SLAs) in Microsoft Dynamics CRM help you define the level of support or service that the company agrees to offer to its client. The details items that are included to define key performance indicators (KPIs) or metrics to achieve the service level that is expected to be.

With the release of Microsoft Dynamics CRM 2016, ‘UpdateRequest’ was...

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